2017 Conference

2017 Conference

Learn • Discover • Collaborate

Date: Cancelled 

Bethesda, Maryland

You are invited to attend the 2017 NAUG Annual Conference. This is your event and your NAUG board is working hard to make it a meaningful and insightful experience.  The 2017 NAUG conference builds on the same theme of last year's conference of Learn • Discover • Collaborate. This is the one time of year that we get together to share our knowledge, learn new tips and tricks, investigate the latest developments, and network with other GoMembers users and Aptean staff. NAUG members continually tell us that they benefit just as much from the chance to network with other users as they do from the actual sessions. In accordance with this year’s theme, several sessions will be led by NAUG Members who are willing to share their tips and tricks for GoMembers processes, as well as roundtable discussions with your fellow GoMembers users, and several sessions led by key Aptean GoMembers staff. 

This year the conference will feature two tracks: One for the everyday GoMembers Power-User and a separate track for GoMembers System Administrators. Each attendee must choose a track at the time of registration but will have an opportunity to attend any of the presentations or discussions regardless of the initial track they choose. We are also offering a one-day registration fee for individuals who cannot attend the full conference.

NAUG 2017 Conference Brochure 
Schedule at a Glance
Monday, TBD

8:00 - 9:00 a.m. Registration and Breakfast (Provided)
9:00 - 9:15 a.m.             General Session - Welcome to NAUG           
9:15 - 10:30 a.m. Aptean Update “Where we were, where we are, where we are going” (Aptean)
10:30 - 10:45 a.m. BREAK
10:45 a.m. - Noon TBD (Generic Topic by Aptean)
12:00 - 1:00 p.m. LUNCH (Provided)
1:00 - 2:00 p.m. Aptean Customer Portal & Knowledgebase
2:00 - 2:15 p.m. BREAK
2:15 - 3:15 p.m.            Workflow Automation
3:15 - 3:30 p.m.            BREAK
3:30 - 4:30 p.m. Contact Management & Third Party Broadcast eMail Integration
4:30 - 5:30 p.m.            Web Integration
7 p.m.         Networking Reception - Brickside Food & Drink (Cash Bar)
Tuesday, TBD
Time Power-User Track System Admin Track
8:00 - 9:00 a.m.            Registration & Breakfast (Provided)
9:00 - 10:15 a.m.            Meeting Roundtable

Data Discovery Part 1:  Database Structure & Meta Data

10:15 - 10:30 a.m. BREAK
10:30 a.m. - Noon              Service Center Roundtable

Data Discovery Part 2: Toolkit and Homepage

12:00 - 1:00 p.m. LUNCH (Provided)
1:00 - 2:00 p.m.   Membership Roundtable

Data Discovery Part 3: Report Builder (gmRS)

2:00 - 2:15 p.m. BREAK
2:15 - 3:15 p.m.   Cash Receipts & Web Transactions Roundtable Data Integrity, Data Cleanup and Data Protection
3:15 - 3:45 p.m. BREAK
3:30 - 5:00 p.m. Ask Aptean (Aptean Staff Panel)
7 p.m. Networking Dinner - Hosted by Aptean
Wednesday, TBD
8:00 - 9:00 a.m.            Breakfast (Provided)
9:00 - 10:00 a.m. NAUG Annual Business Meeting
10:00 - 10:15 a.m. BREAK
10:15 - Noon
Aptean Enhancement Discussion (Aptean Staff Panel)
12:00 - 1:00 p.m. LUNCH (Provided)
*Schedule is subject to change

Click to view the 2017 NAUG Conference Brochure

Hotel Gallery


Early Bird Pricing Starts: TBD

 NAUG Member $575 
 Non-member $750

Each additional attendee from your organization can attend the conference for the discounted rate of $475.

Register on or before TBD  and save! Conference registration fees increase by $100 on TBD. 

Registration fee includes breakfast and lunch for all three days and dinner on Tuesday evening.

Register Now Online


Download the registration form.

Host Hotel Info

Doubletree by Hilton
8120 Wisconsin Avenue, Bethesda, MD
(301) 652-2000

Hotel Reservations: (301) 652-2000
Group Code: NAUG

Rate: $199.00 per night (reservations must be made by August 18th, 2017 to receive group discount pricing)

Please note: You must contact the hotel directly via the phone number listed above to ensure the group room rate.

By Appointment Only: Executive Session with Aptean

If you are interested in meeting 1:1 with Aptean leadership while onsite at NAUG, please email Holly to arrange a time and discuss an agenda. 

Special Offer 

Aptean is offering a promotion to NAUG conference registrants!  If your organization registers for the NAUG conference before August 19, 2017, Aptean will apply a discount of 10% off of the total of a new or unsigned statement of work (SOW). Those organizations who register on or after August 19, 2017 are eligible for a discount of 5% off of the total of a new or unsigned SOW. Please note the following applies to this promotion:

  • Discount applies to SOWs for add-on licenses & subscriptions including new maintenance as well as any professional services
  • Discount cannot be combined with any other offers/discounts
  • SOWs must be signed no later than September 30th, 2017.

Looking to Contribute?

If you would like to submit your idea for a session topic for the 2017 NAUG Conference or would like to sign up to present during one of the GoMembers user-led discussions, please email NAUG president, Emad Omeish.